These terms of service form a binding agreement between you and Nanchong Wen Feng Zhi E-commerce Co., Ltd. (南充文奉智电子商务有限公司), a company with its registered office at Rm 126, 1/F, Building 9, Zone 2, Shanghai Tan Garden, Shunqing District, Nanchong - 637000, China (CN). Throughout this document, the words the Company refer to that entity, and the words we and our refer to the Company and its team. The words you and your refer to any person or organization that visits the website or engages our services.
The services available through this website, including all computer systems design and computer integrated systems design work, are developed and operated by the developer WenFengZhi acting on behalf of the Company. These terms explain the rights and obligations of both sides, the limits of our responsibility, and the standards that we promise to meet. We encourage every client and every visitor to read this document fully before proceeding.
If you do not agree with any part of these terms, you should not use the website or purchase our services. By continuing to use the website, you confirm that you have read, understood, and accepted these terms in full. We reserve the right to update these terms from time to time, and the most current version always applies to any new engagement.
By accessing this website, submitting a contact form, requesting a proposal, or signing an engagement agreement, you accept these terms and agree to be bound by them. Acceptance is effective from the moment you first use the website or otherwise interact with us, and it continues to apply to every later interaction between us. If you are accepting these terms on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity.
Some of our work is performed under a separate written agreement, such as a project contract, a statement of work, or a services order. In that situation, the specific written agreement governs the details of the engagement, and these terms apply to everything that the specific agreement does not cover. If there is ever a conflict, the specific written agreement takes priority over these general terms.
We may ask you to acknowledge your acceptance in writing before certain work begins. Where we do so, that acknowledgment is an additional confirmation and does not replace the acceptance described in this section. You are always welcome to ask us questions before accepting anything, and we will answer them honestly.
The Company provides computer systems design and computer integrated systems design services, together with related technical consulting and support. In practice, this means that we help organizations plan their technology, design custom systems, connect separate tools and platforms, build software where nothing suitable exists, move data safely between systems, and operate the resulting environments over the long term.
The exact scope of any particular engagement is described in the proposal or statement of work that we prepare for each client. Our website gives a general picture of our capabilities, but every project is unique, and we always confirm the precise deliverables, schedule, and price before work begins. We never begin chargeable work without a clear written agreement in place.
The services are performed by engineers and specialists who work under the leadership of the developer WenFengZhi. We may assign different team members to different parts of a project, and we may use subcontractors as described in a later section of these terms. Regardless of who performs the work, the Company remains responsible to you for the quality and completion of the engagement.
Our website and services are intended for adults who have the legal capacity to enter into binding agreements. By using the website or requesting our services, you confirm that you are at least the age of majority in your place of residence. If you are using the website on behalf of a business, you confirm that you are authorized to represent that business in its dealings with us.
We reserve the right to refuse service to any person or organization at our reasonable discretion. For example, we may decline work where we lack the relevant expertise, where the request is unlawful, or where the project would conflict with an existing obligation. When we decline, we will explain our decision as clearly as we can without revealing any confidential information.
You agree to provide truthful and accurate information when you contact us. Misrepresenting your identity, your business, or the nature of your project can delay our work and may result in termination of the engagement. We rely on the information you give us to scope projects correctly, and accurate information protects both of us.
Every project begins with a clear quotation. Our proposals describe the work to be performed, the deliverables, the timeline, and the price, so that there are no surprises on either side. A quote is valid for the period stated in the proposal, and it becomes binding only when you accept it in writing and, where required, pay any deposit that has been agreed.
Prices are stated in the currency shown in the proposal and do not include taxes unless we say otherwise. Any taxes, duties, or bank fees that apply to the transaction are your responsibility unless we have agreed to cover them in writing. Payment terms are set out in the proposal, and we may pause work if an invoice remains unpaid beyond the agreed period.
We price our work honestly and we stand behind our figures. If a project grows beyond the agreed scope, we will discuss the additional work and its cost with you before we proceed, and we will never bill you for work that you did not approve. Our goal is financial clarity from the first estimate to the final invoice.
For our work to succeed, we need your cooperation. You agree to provide us with timely access to the information, systems, and people that the project requires. This includes answering our questions, reviewing our documents, and granting the access credentials and permissions that are reasonably needed to perform the work. Delays in providing these resources can affect the schedule, and we will note such delays honestly when they occur.
You also agree to designate a responsible person who can make decisions for your side of the project. Clear decision-making keeps work moving, and a single point of contact on each side avoids confusion. When we need an approval, we will ask for it clearly, and you agree to respond within a reasonable time so that the project stays on track.
You remain responsible for the accuracy of the information and content that you provide. We build to the requirements that you confirm, and we cannot guarantee outcomes that depend on facts outside our control. If you later discover that information you gave us was incorrect, we will work with you to correct it, and any extra effort will be handled under the change process described below.
Every engagement is defined by a scope that we agree together at the start. The scope describes the features, deliverables, and activities that are included in the quoted price. We treat this scope as the shared reference point for the whole project, and we keep a written copy that both sides can consult whenever there is any question about what is included.
During a project, needs can change, and that is normal in technology work. When you request a change, we will assess its effect on the schedule and the price, and we will present that assessment to you before doing the work. A change is only included in the project after you approve it in writing, so that costs never grow without your explicit agreement.
If you ask us to change direction significantly, we will treat the new request fairly. Some changes are small and we will absorb them without fuss. Others require real effort, and for those we will ask you to approve an adjustment. In all cases, our approach is the same: full transparency before any change is made, never after.
We are careful about ownership from the very start of every engagement. Work that is created specifically for you, and paid for by you, becomes your property once the invoice for that work is settled, subject to the terms of your specific agreement. This includes custom software, designs, documentation, and other deliverables that we produce exclusively for your project.
We retain ownership of our own methods, tools, and pre-existing materials. These include internal frameworks, code libraries, templates, and processes that we developed before your project or outside of it. When we use such materials in your work, we grant you a license to use them as part of the delivered system, but ownership of the underlying materials remains with us.
You grant us a limited right to use your materials, including your content, data, and branding, to the extent necessary to perform the services. We will not use your materials for any purpose beyond your project without your permission. Upon completion, we may also ask your permission to mention your project in our portfolio, and that is always optional.
We deliver our work in clearly defined milestones so that you can see progress throughout the project. Each milestone has a description, a review period, and an acceptance process. When we hand over a milestone, you will have a reasonable time to review it and to report any problems that you find.
If a deliverable does not match the agreed requirements, we will fix it as part of the same engagement, without charging extra for reasonable corrections. Our standard is that a deliverable is accepted when it meets the written requirements and works as described. We work to reach that standard on the first attempt and we are honest when something needs another pass.
If you do not raise an issue within the agreed review period, we will consider the milestone accepted. This does not remove our responsibility for genuine defects, which we will address under the warranty described later in these terms. Acceptance is about confirming the scope, not about ending our commitment to quality.
We warrant that the services will be performed in a professional manner, using reasonable skill and care, and in line with the written requirements of each engagement. We warrant that custom deliverables will be free from material defects for a period stated in your specific agreement, and we will correct any defects reported within that period without additional charge.
We also warrant that the work we deliver does not knowingly infringe the intellectual property rights of any third party. If a claim of infringement arises from the deliverable itself, we will work with you to address it, and we will do so at our own cost where the claim results from our work rather than from your materials or instructions.
Beyond the warranties in these terms, our services and deliverables are provided as they are, to the fullest extent permitted by law. We do not warrant that any system will be immune from errors, downtime, or external attacks, because no software and no service can make such a promise. We will, however, always use reasonable skill to keep risk low and to correct problems quickly.
To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes lost profits, lost revenue, lost data, loss of goodwill, interruption of business, or any other loss that arises out of or relates to the services, even if we were advised of the possibility of such damages in advance.
Our total liability for any claim that arises under these terms, whether in contract, tort, or otherwise, will not exceed the total amount that you paid to us for the specific engagement that gave rise to the claim. This limit applies to the fullest extent that the law allows, and it does not limit liability that cannot be limited by law, such as liability for fraud or for death or injury caused by negligence.
Some jurisdictions do not permit certain exclusions or limitations of liability, and in those jurisdictions our liability will be limited to the greatest extent permitted by applicable law. We believe that these limits are fair and that they reflect the professional allocation of risk in consulting engagements. We encourage you to review them and to discuss any concern with us before you sign an agreement.
Throughout any engagement, both sides may share information that is confidential. Confidential information includes business plans, source code, financial data, trade secrets, and any material that is marked as confidential or that is reasonably understood to be confidential by its nature. We treat everything you share with us with the same care that we treat our own confidential information.
We will use confidential information only for the purpose of performing the services, and we will not disclose it to anyone outside our team except as necessary to perform the work or as required by law. Our confidentiality obligations continue after an engagement ends and survive the termination of any agreement, because trust is not something that expires.
Confidential information does not include information that is already public, information that we receive from another source without restriction, or information that we develop independently. If we are legally required to disclose your confidential information, we will give you advance notice where permitted so that you can seek protection if you wish.
Our handling of personal information is described in full in our privacy policy, which forms part of these terms. We process personal data only for the purposes of providing our services and running our business, and we never sell personal information. Where the work involves processing data on your behalf, we will act as your processor and follow your lawful instructions.
You are responsible for obtaining any rights and consents that are needed for the data you provide to us, and for ensuring that your data is lawfully collected and used. When we store or process data for you, we will apply reasonable technical and organizational measures to protect it against loss, misuse, and unauthorized access. The specific measures are agreed in each engagement.
Our website uses cookies and similar technologies as described in our privacy policy. If you do not want us to store cookies on your device, you can adjust your browser settings at any time. Nothing in this section reduces the rights that you hold over your own personal data under applicable law.
Our work may involve third-party products, platforms, and services. Cloud providers, payment systems, email services, and analytics tools are examples of components that may form part of the solutions we design. The terms of those third parties may apply to your use of their services, and you agree to comply with any such terms where they are relevant.
We may also engage subcontractors to perform parts of our work when it serves the project. Subcontractors are bound by confidentiality obligations and by our standards of quality, and the Company remains fully responsible for the work they perform. We will always act as the single point of contact for our clients, so you never need to manage subcontractors yourself.
We select third-party tools and subcontractors carefully, and we keep a current record of the providers that support our work. If a third-party service that we rely on becomes unavailable or changes its terms, we will discuss the impact with you and recommend the best path forward, including alternatives where they exist.
You may terminate an engagement at any time by giving us written notice. If you terminate, you will pay for the work that has been completed up to the date of termination and for any costs that we have committed to on your behalf. We will provide you with all work completed to that point, subject to payment, so that you keep the value of what we have built together.
We may suspend or terminate an engagement if you fail to pay amounts that are due, if you breach a material term of the agreement and do not correct the breach after notice, or if we are required to do so by law. Where we suspend or terminate for your breach, you remain responsible for payment for work completed to that date.
Either side may also end an engagement by mutual agreement at any time. Upon termination for any reason, each side must return or destroy the confidential information of the other side upon request, except for copies that must be retained for legal or archival purposes. Sections of these terms that should reasonably survive, including confidentiality, warranties, and liability limits, continue to apply.
You agree to defend, indemnify, and hold harmless the Company, its officers, employees, and agents from and against any claims, damages, losses, and reasonable expenses that arise out of your use of the website, your breach of these terms, or your breach of the rights of any third party. This includes claims that arise from content or data that you provide to us for processing.
We will promptly notify you of any claim for which you are responsible, and we will give you reasonable cooperation and control over the defense, provided that our cooperation does not require us to admit liability or to incur unreasonable expense. You will not settle any claim on our behalf without our prior written consent, except where the settlement involves no admission of fault and no ongoing obligation.
Where a claim results from our own work rather than from your materials, instructions, or misuse, this section does not apply, and the ordinary rules of liability in these terms govern instead. Indemnification is intended to allocate responsibility fairly, not to give either side an excuse to avoid accountability for its own actions.
We may update these terms from time to time to reflect changes in our services, the law, or our business practices. When we make material changes, we will post the updated version on this page and revise the date shown at the top of this document. We will also take reasonable steps to notify active clients of any change that affects their existing agreements.
Changes to these terms apply to all new activity that takes place after the change is published. Where a change affects an ongoing engagement, we will discuss the impact with you before it takes effect. We will never change the commercial terms of a signed agreement retroactively without your written consent, because fair dealing is the basis of our relationships.
We encourage you to review this page from time to time. The most current version of these terms always governs, and the date at the top of the page tells you when it was last revised. If you have questions about a specific change, contact us and we will explain what changed and why.
These terms are governed by the laws of the People Republic of China, without regard to its conflict of law rules. By using the website and engaging our services, you agree that the courts of China will have exclusive jurisdiction over any dispute that arises from these terms, unless the law of your jurisdiction provides otherwise and cannot be waived.
Before resorting to any formal proceeding, both sides agree to attempt to resolve any dispute in good faith through direct discussion. Our experience is that open, honest conversation resolves the great majority of disagreements quickly and cheaply. We will always listen to your concerns and respond seriously to them.
If a dispute cannot be resolved through discussion, the parties agree to consider mediation before litigation. Any dispute that cannot be settled informally will then be resolved by the competent courts described above. This section does not prevent either side from seeking urgent protective measures where those are necessary to protect its rights.
If you have any questions about these terms, about an engagement, or about any other aspect of our work, please contact us and we will respond promptly. We would always rather answer a question than guess at your intent. A clear conversation at the start of a project prevents countless misunderstandings later.
The Company responsible for these terms is Nanchong Wen Feng Zhi E-commerce Co., Ltd. (南充文奉智电子商务有限公司), located at Rm 126, 1/F, Building 9, Zone 2, Shanghai Tan Garden, Shunqing District, Nanchong - 637000, China (CN). The responsible contact person is Feng Wengzhi, and you can reach us by email at touch@wenfengzhi.autos or by telephone at +15512039548.
Thank you for taking the time to read these terms. We look forward to working with you, and we will do everything in our power to earn your trust through honest work, clear communication, and systems that perform as promised.
Thank you for reviewing our terms of service.
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